Gave me a 12-4 window and showed up at 12:30, which is EXCELLENT in my opinion, considering most companies that do that will show up at 3:55. Sam was an honest, educated gentleman and he fixed my unit in no time at a very fair and affordable price. I highly recommend this company, and if you get a chance to work with Sam in particular, consider yourself lucky.
I have been using Climate Smith for years and I recommend them to everyone.
I have an experience with them about 6 years ago. They were the 4th HVAC company I had called. The previous ones did not know what they were doing and cost me a lot of money to fix nothing. They wanted to charge me a lot more money to fix a problem that did not exist.
Jim Smith came out and fixed the real problem. It was a difficult problem to fix with a complicated system, but Jim stuck with it until he fixed the issue and only charged me for what fixed the problem.
They have been doing my bi-annual service ever since and I have been very pleased.
I have recommended this company to everyone. They have a very professional staff, that are timely as well as respectful of your time and your home. Prices are very reasonable and the quality and service are amazing.
They came out right away and properly fixed my AC problem a month after the original AC company came out. Very professional and honest. They could have charged me double (which is what the original company did) and I would not have questioned it and would have gladly paid it. THANKS!
I was helping my elderly parents move into their new home recently. I called a place that my parents had a recommendation for who replied that they don't service their area. I searched google and read the reviews of Climate Smith. I called and was so pleased with everything. I had somebody come out that day to look and give an estimate. Jason was professional, honest, extremely nice, and provided all the information for us to make a design. We then scheduled for two days later. They did everything we wanted, communicated with us and made sure everything was what we wanted. All the positive reviews are spot on. I would suggest Climate Smith to anyone looking for HVAC work. We signed up for maintenance plan which makes me feel better about having someone check twice a year on my elderly parents heating and air conditioning.
I generally don't post but will make an exception. ClimateSmith is the best HVAC contractor I've used in the 20+ years I've been in Atlanta. They installed a complete heat pump system and ductwork for a very challenging room to cool. Dependable, fair, honest, knowledgeable..highly recommended!
Very honest guys.
I was getting taken advantage of by a different HVAC company so I called and spoke with Debra who talked me through what I could do and what my options were. She spent a lot of time with me and was the sweetest. I will use them from now on.
Excellent customer service! This company is tops in price and service! My service rep (Chris) made a special trip to get a part that he didn't have (unusual part) and installed it the same day. Follow up is always immediate when a call is made. Great company to hire for A/C work!
I am extremely pleased with Climate Smith and their level of service. I called them 2x for two different issues and they were quick to respond and send a tech over. Both times my AC system needed parts that were not immediately available, however, Climate Smith went above and beyond by getting the parts earlier than expected and calling me to schedule a tech out to take care of the issue.
Great management, Job Weell Done!!
AWESOME! Our top floor AC unit was not cooling properly and my mother-in-law was coming to stay with us for the weekend. I needed someone to come out right away. A friend suggested I call James. He rearranged his schedule so that he could make it out the next day. He quickly fixed the problem and he thoroughly inspected and cleaned all 3 of our units. Great work! Great service! Great price! I could not be more pleased.
James and the folks at ClimateSmith are the very BEST! They maintain several properties for me both residential and commercial. Their customer service is top-notch. They know what they are doing, treat us great and are always more than fair in what they charge. I am looking forward to doing business with them for many years!
Customer Service is NOT dead!!! Thank you Climate Smith for great service. From the first phone call through the service, Kind caring and intelligent people! I will absolutely use again!
The ClimateSmith Tech's we can strongly recommend. Taking ownership of a large home with several additions constructed by its former owners can be an eye opener! The guy's at ClimateSmith assisted in developing a strategy to deal with the many rework's required. With their expertise and assist a collision course was averted in dealing with the many HVAC system screw-ups in 11,000sq ft. home; 2ea 5 ton's here, a single 3 ton there and 2 additional 2.5 ton systems - its a nightmare of sloppy HVAC execution. .. The Climate Smith boy's to the rescue/assist. .. Give'em a shot with your next HVAC service work RFP.
The Schneider's - Cumming, GA
I have used Climate Smith twice in the last year, both for my air conditioning, 2 different issues. In my experience, this is a first class professional outfit. Friendly and experienced techs you can trust. Highly recommended!
They know what they are doing. Being an engineer I wanted to know exactly how the system functioned Jason was kind enough to walk me through the entire system. They install the latest technology and know all if the pitfalls that exist with equipment. Knowledge and experience are a must in any industry these guys have that. The crew did a great job and cleaned up after themselves they even cleaned a cat puke stain off the carpet while clearing up.... free bonus !!!!!
These guys are amazing! I cannot more highly recommend them. They worked on our system (one that no one else wanted to figure out) and did so at very reasonable prices and with a strong commitment to quality. Thanks again, Audrey Kirsch
ClimateSmith did a mini-split installation for me and it was a great experience from start to finish. Everyone was pleasant and professional and the price was very fair.
Companies who are honest and reliable are unfortunately rare these days, I recommend ClimateSmith without hesitation.
Sam was a Great Technician..He was on time for appointment, and even called ahead to let us know he was coming. Was able to determine the issue to our problem quickly. Thanks Climate Smith..
This has been my best experience with HVAC company. My AC was making a loud grinding noise when operating. The tech was very polite and professional. He inspected my HVAC unit and furnace and provided feedback on my issue. He even took the extra time to help me understand how the unit works and the steps I can take to maintain it. He answered all of my questions and was very helpful. I will definitely call ClimateSmith again and refer them to others.
We made an appointment and they were there exactly on time. James Smith came to check our dual AC system; we were concerned about one of the two units. He was professional, thorough and extremely pleasant to work with. The man knows his business. He was able to immediately address the concern that we had with excellent resolution of the problem. Also, he did a thorough check of both units. Family owned, honest and a pleasure to do business with them. Highly recommended.
We have used Climatesmith for the past year and a half since we moved in to our new home. The previous owner recommended that we use them and we are extremely happy that we did. This is a family owned business and you get the high level of service that you would expect from a small business who actually cares about their customers. I would highly recommend Climatesmith.
No cool air was blowing through my vents when I turned on the AC for the first time this summer. Upon recommendation from a family member, I called ClimateSmith and they were able to come out the very next day to check it out. Turns out my condenser needed replacement; James graciously waived the diagnostic fee. James and Jason were very helpful! They presented several options, and even had financing options to help make the large cost of a new condenser, easier to bear. The technicians who did the install were very courteous and completed the job in a timely manner. I am so glad I gave ClimateSmith a call! They are honest and dependable. Their customer service is top notch. ClimateSmith is the only company I will use for my HVAC needs.
Forget big box HVAC companies, shop local small business, ClimateSmith were able to react & solve our cooling emergency the same day, those other competitors only had appointments a week out!
Would highly recommend ClimateSmith for professionalism, efficiency and knowledgeability.
I made the switch to ClimateSmith when they started their business, and I have never once been disappointed in that decision. They are consistent, clean, friendly and keep my HVAC system in top shape. They never suggest anything that is not needed and do a great job with installs and detailing when needed. They are very knowledgeable in their field so this is one less thing as a home-owner that I need to worry about. ClimateSmith has it covered.
James was the absolute best service technichan I have ever met.
He diagonsed the problem right away and charged a very fair price.
I have dealt with others that make up stories of broken this or broken that, and choose to replace the entire piece rather than repair. Climate Smith is a truly honest and knowledgeable company. I recommond them to everyone, and would not use anyone else!
The ClimateSmith crew are great to work with. Easy to schedule, always on time for their appointments and very professional. I recommend ClimateSmith to anyone in the Atlanta area looking for HVAC service.
THIS IS BY FAR - "THE BEST OF THE BEST" HVAC company I have ever dealt with in 20 years of being a homeowner. I have used all the companies that advertise on the TV and radio, save your money and reach out to James & Jason.
These two brothers are open to your questions and feelings, they are friendly, but most of all they are HONEST and do not try to sell you equipment that you do not need like some of the BIG HVAC companies like to do.
James went out of his way to help me limp my 20 old HVAC for a month until I could get all of my ducks in a row to purchase a new HVAC.
ClimateSmith is a family owned and operated business. In fact, you will like this family so much, you will want to spend the holidays with them.
Do yourself a favor and add ClimateSmith's phone number to your cell phone, you never know when you are going to need HVAC repair; when you do need repairs - ClimateSmith is there for you.
They did a great job!
I called them at noon, my A/C had stopped working, by 3pm it was back working again and for significantly less than quoted
